OBSERV is compatible with most communication channels, including email, social media, instant messages and mobile messaging. OBSERV displays all your communication in a single platform for an integrated reviewing process.
OBSERV’s context-based Data Analysis Platform understands the meaning of the message and can identify potential problems with very high accuracy.
OBSERV supports more than 30 policies for
Pharmaceutical & Healthcare Compliance
- OBSERV’s workflow includes a reviewing process to respond to potential violations.
Flag: Mark true violations as flagged so that you can review it further
Escalate: Escalate the message to a superior for review
Close: If a message is not a violation there is the ability to close it
OBSERV offers all the tools you need to prepare and organize your findings for audits and investigations with cases or reports.
- Notes: Add notes to cases and to messages as you review them
- Investigate: Advanced Search, Filter, Entity Search
- Report: Full Audit Trail, Case Management, Predefined and Custom Reports